Unit Clerk, Temporary Full Time, Transitional Care Centre

Job Code: 25900

Status: Temporary Full Time (up to 6 months)  

Location: Providence Care Hospital 

Union: OPSEU 4104 Service Clerical 

Wage: $29.29 - $31.98

Posting Period: July 17, 2026 - July 26, 2026

The Unit Clerk will support the safe, efficient and effective operations of the Unit/Program by providing quality clerical support. In collaboration with the Charge Nurse, the Unit Clerk will work under the direction of the Program Manager.

Skills and Qualifications Required:

• Two year Office Administration, Health Services (Also known as Medical Office Administration) Diploma or equivalent combination of education and healthcare clerical experience
• Successful completion of medical terminology course, preferred
• Two years of experience performing similar healthcare clerical duties preferred

Position Responsibilities:

• Acts as first point of contact for the unit (e.g. welcoming guests to the unit, answering telephones, redirecting calls, taking messages, etc.)
• Completes appropriate processes and procedures regarding patient/client transfer, admission, discharge, patient/client death, client/patient activity, leave of absence, program change or clinician change
• Responds to routine inquiries from patients/clients and their families and refers emergent matters to the appropriate team member/manager
• Communicates with staff and/or Manager on any issues, concerns or questions from family/care providers, or hospital and community partners in a timely manner
• Responds to requests from visitors, ensuring  confidentiality and privacy requirements are maintained
• Maintains accountability to follow organizational policy and legislation regarding the access to and distribution of patient information
• Liaises with hospital and community partners to support safe client/patient transition processes
• Ensures client/patient records are properly completed, securely stored and readily available to physicians, nurses, and other health care providers
• Demonstrated keyboarding skills of 40words per minute

Why Work at Providence Transitional Care Centre:

• Specializing in Transitional care including restorative care, cognitive behavioural support, short-stay respite and convalescent care
• A centre striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries with percentage in lieu of benefits & vacation
• Healthcare of Ontario Pension Plan (HOOPP)
• A fully renovated building with on-site cafeteria and parking
• Corporate and unit/service specific orientation for new hires
• Focus on Healthy Workplace  & Culture of Quality
• Employee and Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Located near Lake Ontario, Queen’s and Downtown Kingston

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.

Unless specifically stated, all job postings are for existing positions at Providence Care.