Lead, Staff Scheduling, Full-time, Staff Scheduling

Job Code: 17110

Status: Full Time

Location: Providence Care Hospital

Union: Non Union

Wage: $74,719.50 - $87,262.50

Posting Period: April 25, 2025 - May 1, 2025

Reporting to the Manager, Staff Scheduling, the Staff Scheduling Lead will be responsible for supporting daily operations of the Staff Scheduling Department, including but not limited to: schedule development and review, training, reporting, auditing, system support, and process development in consultation with Manager, Staff Scheduling.  In addition, this role will have a working knowledge of recruitment, compensation and benefits leave administration and labour relations.

Education & Experience:

• College Diploma in business or Office Administration or equivalent education and experience.
• Minimum 1 year of experience Scheduling in a Unionized Healthcare Environment
• Minimum 1 year of experience Staffing in a Unionized Healthcare Environment
• Minimum 1 year of experience in leadership roles
• Minimum 1 year of experience working with scheduling software

Position Duties and Responsibilities:

• Support day to day activities and workflow related to staffing
• Be the first point of contact for staffing queries
• Escalate staffing concerns, trends, and queries to the Manager, Staff Scheduling, as needed
• Support day to day activities and workflow related to scheduling
• Be the first point of contact for scheduling queries
• Provide regular and clear communication to stakeholders regarding the status of staffing/scheduling activities
• Be the first point of escalation for concerns with matters related to staffing/scheduling

• Be the first point of contact for the Staff Scheduling Clerks with their staffing/scheduling functions

• Provide staffing/scheduling training and subject matter expertise for staffing, scheduling, accommodations, processes, system administration, and system maintenance

• Monitor and gather information regarding Staff Scheduling Clerk performance, providing supportive guidance and counseling in consultation with the Manager, Staff Scheduling

Why Work at Providence Care Hospital:

• Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
• A hospital striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries with excellent full-time benefits
• Healthcare of Ontario Pension Plan (HOOPP)
• State of the Art Building with on-site parking

• On-site café and cafeteria with a variety of food options

• Corporate and unit/service specific orientation for new hires

• Focus on Healthy Workplace  & Culture of Quality
• Employee & Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Located on the shores of Lake Ontario surrounded by park land and walking trails